TypeDashboard Design

Year2026

Scroll↓ Case Study

PlatformWeb · Figma

Oasis Hotels & Resorts

OASIS

Dashboard DesignHotel OpsUX / UI

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Staff 85 employees managed

Rooms 40 rooms tracked live

Shifts 3 daily shifts coordinated

Depts 6 departments in one view

The Project Prototype Complete

Designing a hotel command center — so every shift runs without a single missed detail.

Oasis Hotels & Resorts needed a way to unify room status, staff coordination, live tasks, and guest requests into one real-time view. I designed the dashboard from research to final prototype.

Dashboard Design Data Visualization UX / UI SaaS

Live Dashboard

A hotel running on chaos.

Staff managed critical information through scattered channels — paper logs, WhatsApp groups, verbal handovers. Rooms slipped through, guests waited, and managers had no single view of what was happening.

Before

Scattered & reactive

Hotel departments operated in silos. Maintenance didn't know about guest complaints. Reception had no live room status. Shift handovers depended on word-of-mouth.

Managers walked the floor constantly just to understand what was going on — no single source of truth existed.

After

Unified & proactive

One real-time dashboard surfaces what matters most: live task feed, room occupancy at a glance, incoming requests by type, and a shift focus panel for VIP arrivals and special occasions.

Everything a manager needs to run the shift is visible in the first 30 seconds of opening the app.

Live Room Status

Available, occupied, check-in, check-out, and cleaning — all tracked in real time with a visual occupancy gauge.

Task Feed

Live task stream with urgency levels, assigned staff, room numbers, and real-time status — from reception alerts to maintenance issues.

Staff Overview

Active staff by department and floor, who's on break, and key personnel at a glance — reducing coordination overhead between departments.

Shift Focus

Pinned priority items for the current shift — VIP arrivals, special occasions, closures — so nothing critical gets buried in the noise.

Expected Flow

Bar chart forecasting guest volume by hour across reception, spa, and restaurant — helping staff plan coverage before the rush hits.

Request Management

Incoming requests visualized by category — room service, cleaning, complaints, upgrades — with counts and urgency to prioritize response.

02Research

One user. Every decision.

The dashboard was designed around a single primary user: the hotel manager on shift. Understanding her pain points shaped every layout choice and information priority.

👩‍💼

Michal Levi

Hotel Manager, 35

Detail-oriented Hates paperwork On-the-floor Multi-tasker

⚡

Real-time critical data

Needs to see what's happening right now — which rooms have issues, which guests need attention, what tasks are overdue — without asking around.

🎯

Full control, zero paperwork

Wants to manage the entire hotel from a single screen. Hates switching between tools, WhatsApp groups, and sticky notes to piece together what's happening.

🤝

Department coordination

Reception, maintenance, housekeeping, spa, restaurant, and bar all need to be in sync. She's the hub — the dashboard should make that effortless.

🌟

Perfect guest experience

Every VIP arrival, special occasion, and guest complaint needs to be handled before it becomes a problem. Proactive, not reactive.

85+

employees across 6 departments

rooms across 5 floors

daily shifts to coordinate

screen to run it all

03Design Process

From rough to refined.

The design went through multiple iterations — starting with raw wireframes to establish information architecture, then progressively adding hierarchy, polish, and real data context.

First Wireframes

Explored the basic grid structure and key information blocks. No visual polish — just logic: what needs to be visible, and where.

Refined Layout

Consolidated the structure, defined panel sizing, introduced the sidebar navigation, and tested real data density inside the wireframe.

Refined wireframes — structure and sidebar

Final Design

Full visual language applied — color system, typography, live charts, staff photos, and real hotel data. Ready for prototype testing.

04Key Screens

Two views. Complete picture.

The dashboard has two primary screens — the main operations view and the rooms overview — covering everything from shift status to individual room management.

Main Dashboard Operations Hub

Rooms Overview Room Management

05Design System

Color does the talking.

Every status, task, and request type has a dedicated color. Staff learn the system once and read the entire dashboard at a glance — no labels needed after the first day.

Room Status

Available

Occupied

Check In

Check Out

Cleaning

Pending

Task Priority

Guest Complaint — Urgent

Maintenance Issue

In Progress

Completed

Request Types

Room Service

Complaint

Upgrade

Wake-up Call

Cleaning

—Component Library

Data & Charts

Expected Flow · Filters · Staff

Dashboard data components — Expected Flow charts and filter states

Expected Flow chart shown across four filter states — all departments, reception only, spa only, restaurant only — plus the final combined view and staff assignment panel.

Room Components

Cards · Filters · Navigation

Room card with full guest detail, filter dropdowns (type, sort, urgency), sidebar navigation states, and reservation display — all at different interaction levels.

06Design Decisions

Every choice, justified.

Each layout and visual decision was made to serve one goal: surface the right information in the right moment, with zero friction.

Critical first

Room occupancy and live tasks are top-left — the area the eye lands on first. Lower-priority data like Expected Flow sits below. Hierarchy follows urgency, not convention.

Shift context always visible

Morning / Evening / Night shift indicator is pinned in the top header so every decision is made with the current shift in mind. Date and time surface at all times.

Gauge over numbers

Room occupancy uses a visual gauge instead of a table. Managers can read "how full are we?" in under a second without counting rows or calculating percentages.

Task urgency by color

Live tasks are color-coded by urgency — red for guest complaints, orange for maintenance, grey for routine. Staff scan the feed and know instantly where to focus.

Rooms as cards, not tables

The Rooms view uses filter-driven cards instead of spreadsheet rows. Each card shows room type, guest name, status, and upcoming checkout — scannable at a glance.

Ambient context widgets

A music player and weather widget add just enough ambient context without cluttering the interface. The manager knows what the lobby feels like without leaving the screen.

07Impact

What it changes.

Moving from scattered coordination to a unified real-time view shifts the entire way a hotel shift operates — from reactive firefighting to proactive management.

One source of truth

All departments — reception, maintenance, housekeeping, spa, restaurant, bar — share a single real-time view. No more WhatsApp threads or verbal updates lost between shifts.

Faster incident response

Guest complaints and maintenance issues surface immediately in the live task feed — with room number, severity, and assigned staff — cutting response time from minutes to seconds.

Seamless shift handovers

Everything the incoming shift needs to know — pending tasks, VIP arrivals, room status, staff allocation — is visible instantly. No paperwork, no catch-up calls.

See it in action

Ready to explore the prototype?

View on Figma